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Conference cancellation / postponement

  • If the Conference is cancelled, you will receive a full refund of the Registration Fees paid

  • If due to unforeseen circumstances, we need to postpone the Conference you have two (2) clear options - (1) A full refund of the Registration Fees paid or (2) Rollover your Registration(s) to the new dates when known. 

  • If conference is cancelled or postponed, no refund will be made to delegates in respect of travel or accommodation expenses incurred.

  • Aged and Health Care Education may in unforeseen / exceptional circumstances need to change the venue for the Conference

  • Any questions regarding these or other associated matters, please be in contact.

Tax Deduction


  • If the registration fee is paid by an individual working in an appropriate setting, it may be claimed as a tax deduction.


Special Diets


  • Very specific dietary requirements (eg- those requiring external catering preparation) may incur an additional cost. This will be discussed with delegate(s) at the time of registering if applicable.


Confirmation / Delegate Cancellation


  • An email confirmation will be sent to delegates.

  • Position in the conference is not confirmed until fees are paid & Registration is complete.

  • Non-attendance policy - if notification of inability to attend is received up to 3 weeks before the event, a full refund less $110 (inc. $10 GST) administration fee will be paid.

  • No refund will be available for notification of non-attendance less than 3 weeks before the event unless in exceptional circumstances.

  • Any outstanding payment / invoice for non-attending delegates (who have not advised of their non-attendance prior to the conference) must be paid in full post conference.




  • Aged and Health Care Education will take all reasonable steps to ensure that the documented sessions are presented / speakers present at the conference. However, in the event of an unforeseen change in circumstance / withdrawal of a speaker, a suitable replacement session / speaker will be arranged.

  • Aged and Health Care Education also disclaims all liability from actions taken in response to information presented by speakers or obtained from organisations exhibiting at the conference..


Privacy Statement


  • Aged and Health Care Education is committed to respecting & protecting the privacy of all clients’ information. The collection, use, disclosure, maintenance, storage of & access to this information will, at all times, be carried out in a lawful, professional and ethical manner. Information about clients will not be disclosed without the permission of the client.

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