Confirmation / Delegate Cancellation

 

• A confirmation email will be sent to you once your registration is complete.

• Your place in the webinar is not secured until full payment has been received.

• If you cancel more than 14 calendar days before the webinar, you’ll receive a full refund, less a $55 (including $5 GST) administration fee.

• Cancellations made within 14 days of the webinar are non-refundable unless there are exceptional circumstances.

• If you do not attend the webinar and have not advised us beforehand, any outstanding payment remains due in full.

 

​

Webinar cancellation / postponement

 

• AHCE reserves the right to cancel or postpone a webinar due to low registrations or unforeseen circumstances.

• If the webinar is cancelled, you will receive a full refund of any registration fees paid.

• If the webinar is postponed, you may choose a full refund or a credit for a future webinar.

• All efforts will be made to notify registered participants of changes in a timely manner.

 

​

Tax Deduction

 

• If you are an individual working in a relevant professional role, your registration fee may be tax deductible. Please speak with your accountant or tax advisor.

  

​

Disclaimers

 

• AHCE will make every effort to ensure listed content and presenters are delivered as advertised. However, substitutions may occur due to unforeseen circumstances.

• AHCE accepts no responsibility for actions taken as a result of information shared during the webinar. Content is intended for professional learning and does not replace clinical judgement or legal advice.

 

​

Privacy Statement

 

• Webinars hosted via Zoom are not recorded, to protect participant privacy and confidentiality.

• AHCE is committed to respecting and safeguarding your personal information. We collect, use and store your details in line with Australian privacy legislation. Your information will never be shared without your permission.

​

​

In-House Webinar Terms

​

For organisations hosting a private webinar exclusively for their staff

• Payment is required in full prior to the webinar date.

• Participant numbers are capped as agreed at the time of booking and are reflected in the quoted cost.

• Webinar materials and presentation slides are provided for internal use only and may not be reproduced, distributed, or used for commercial purposes.

• Cancellations within 7 calendar days of the webinar date will result in forfeiture of the full amount paid.

• Requests to reschedule must be made at least 2 business days in advance, and are subject to availability.

• AHCE is not responsible for technical or access issues that occur on the hosting organisation’s side (e.g. internet, devices, staff availability).

​

​

Copyright Notice

 

• All content remains the intellectual property of Aged and Health Care Education or the presenting clinicians.

• Webinar materials must not be recorded, reproduced, or shared beyond what has been expressly permitted in writing

​

​

Technical Requirements

​

• It is your responsibility to ensure you have access to a stable internet connection and a compatible device to join the webinar via Zoom.

• AHCE does not provide refunds for missed sessions due to technical issues on the participant’s side.