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Confirmation / Delegate Cancellation


  • An email confirmation will be sent to delegates.

  • Position in the webinar is not confirmed until fees are paid & registration is complete.

  • Non-attendance policy - if notification of inability to attend is received up to 2 weeks before the event, a full refund less $55 (inc. $5 GST) administration fee will be paid.

  • No refund will be available for notification of non-attendance less than 2 weeks before the event unless in exceptional circumstances.

  • Any outstanding payment / invoice for non-attending delegates (who have not advised of their non-attendance prior to the conference) must be paid in full post webinar.


Webinar cancellation / postponement


  • Minimum numbers are required for the webinar to proceed.

  • If the Webinar is cancelled, you will receive a full refund of the Registration Fees paid.

  • If the Webinar is postponed, you will receive a full refund of the Registration Fees paid or a credit for a future webinar.

  • Aged and Health Care Education may in unforeseen / exceptional circumstances need to change the date for the webinar.

  • Any questions regarding these or other associated matters, please be in contact.


Tax Deduction


  • If the registration fee is paid by an individual working in an appropriate setting, it may be claimed as a tax deduction.




  • Aged and Health Care Education will take all reasonable steps to ensure that the documented content is presented / speaker presents at the webinar. However, in the event of an unforeseen change in circumstance / withdrawal of a speaker, a suitable replacement speaker may be arranged.

  • Aged and Health Care Education also disclaims all liability from actions taken in response to information presented by speakers during the webinar.


Privacy Statement


  • Online events held using Zoom will not be recorded to uphold participant privacy and confidentiality .

  • Aged and Health Care Education is committed to respecting & protecting the privacy of all clients’ information. The collection, use, disclosure, maintenance, storage of & access to this information will, at all times, be carried out in a lawful, professional and ethical manner. Information about clients will not be disclosed without the permission of the client.

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