Wednesday October 21 2026 09:30-12:30 (AEDT)

Presented by Wendy Lawrence - National Lifestyle and Wellbeing Advisor, Bupa Aged Care

Do you have a group of 5+? We offer discounts for larger bookings OR Alternatively enquire now to have this Webinar presented for your organisation or the potential of an in person option

Introduction / Overview:

Quality Recreation & Lifestyle services are integral to meeting the strengthened Aged Care Quality Standards. They are definitively not an optional extra. This webinar will explore the key components for developing, maintaining & evaluating contemporary, individualised & community-integrated services to enhance quality of life. 

Outline / Objectives:

To kick off: Overview of the strengthened Aged Care Quality Standards and which ones are most relevant to Recreation & Lifestyle services.

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The webinar will discuss policy & practice issues under the following 4 key headings:

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​(1) Assessment & Co-design

• Fully knowing the person

• Meaningful choice & flexibility

• Risk, safety & autonomy

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(2) Planning & programs (whole of organisation approach)

• Cognitive and Dementia-Inclusive Engagement

• Diversity, Inclusion & Cultural Safety

• Community Connections, Social Interaction & Family engagement

• Physical Reablement and Well-being

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(3) Continuous Monitoring and Improvement

• Input, feedback, complaints

• Staff training & support

• Evaluation

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(4) The audit experience (bring it on!)

• Pre audit documentation

• Staff preparation

• Evidence, evidence, evidence

• Transparency, Confidence

• Insights from the lived experience​​