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Conference

DR25 Conference
Trade Portal

Welcome Trade Displayers!

We are so glad to have you on board with us for the Dementia + Recreation Conference in May. To ensure your experience as a trade displayer is smooth and beneficial for both yourselves and the delegates we have put together some key information on the event and important due dates. 

Please take the time to read through all the information on this page to ensure a seamless experience for everyone at the conference. 

If you have any questions or issues, please don't hesitate to reach out to Charlotte Woff at charlotte@agedandhealthcareeducation.com.au

Key Information:

Essential Information Needed

Strictly due by: 1st May 2025

Public Liability: As part of a live conference event, public liability insurance is required for all our trade displayers. 

Brand/Business Logo/Information: This is used on our delegate portal to promote our trade displayers and through social media in the lead up to the event.

Representatives Information: For names tags, and catering at the event. 

GENERAL CONFERENCE INFORMATION

Bump in/Set up

  • All material/equipment for Trade Displayers is to be brought in/delivered/set up between 0630-0800 on Wednesday May 28 2025.

  • Each Trade Display will be provided with a dressed table (1.83m x 0.76m wide) with power & 1-2 chairs along with space beside this table for pull up banners etc.
    NB - As previously advised, Display panels are not part of the set up. 

  • Please ensure all electrical equipment used at the conference is electrically safe.

  • If you require any further AV/tech requirements, please contact venue’s Event Sales Manager, Deirdre Joyce (T 03 9246 1200 | DD 03 9246 1211 Email: esm@amora.melbourne)

Parking/Transport

  • Parking is available on site for $30/day (discounted rate). Please see the instructions below. This is a ticket-free system and uses camera technology instead.

    • Guests are to enter the drive way via River Street.

    • Upon approaching the gate, the camera system will take a photo of the vehicle's number plate and then the boom gate will open. NO TICKET WILL BE ISSUED.

    • Once the gate has opened, guests can park across the 2 levels of spaces, please note the Basement Level 2 does NOT have Lift access.

    • All guests will find a QR Code upon entry to the conference room in which they need to scan (using their mobile phone) and follow the prompts to pay their fee.

    • Once this has been paid, it will be loaded to the system and the boom gate will open upon exiting the hotel.

    • Please note, upon entry and exiting, the camera system can take up to 45-60 seconds to register the number plates, please wait for this to process otherwise use the buzzer to speak to reception.​

  • Public Transport - Tram 48 and 75 from the city runs along Bridge Road and the stop is in front of the hotel – stop 22

  • Hawthorn and Burnley train stations are approx. 10 minute walk from the hotel.

Deliveries

  • Trade Displayers can have materials/boxes delivered up to 48 hours prior to the event and all deliveries must be registered for next day pickup from the venue. Anything left onsite past this point will be held subject to availability at the time.

  • Delivery Label attached. Anyone sending items to the hotel can use this and it will be stored. 

  • For set-up on the day exhibitors can park in the loading area off the driveway and bring items through the back entry of the lobby to the event pavilion. 

  • All Trade Displays must be fully set up & ready by 0800 at the latest on Day 1 of the Conference

Conference Program / Timings 

  • To review, click here for the program

  • Delegates will begin to arrive from approx. 0800 on Day 1

  • It is intended the Trade Display catering will be provided in a 30 min window prior to Delegate catering (Catering allowance limited to confirmed representatives)

Bump Out 

  • Bump out for Trade Displayers can occur after lunch on Day 2 of the conferences - not to commence before 1345. 

Display

  • All exhibitors are to ensure that they have adequate supplies/equipment for their individual exhibits. This includes but is not limited to:

    • ​Appropriate banners etc

    • Adequate copies of printed material that you wish to distribute. PHOTOCOPYING SERVICES WILL NOT BE OFFERED FOR TRADE DISPLAYERS DURING THE CONFERENCE.

    • Anticipated numbers for the conference is ~80.

    • Other supplies such as pens, paper, scissors, stapler etc

Other information

  • Venue security services will be in place during the conference - please remember as always, insurance of equipment/personal property is the responsibility of individual Trade Displayers.

  • WiFi Internet is available on site at the registration desk during the conference.

  • Exhibitors will be given a copy of the “Yes” delegate database post conference but please ensure you collect relevant delegate contact details during the event as not all delegates details will be on the database we provide to you

  • Trade displayers are welcome to attend the Conference Sessions however they need to use chairs set up at the back of the room (not ones at tables).

  • In the event of a fire/emergency, exits are indicated throughout the venue.  IF THERE IS A FIRE, DO NOT USE THE LIFTS/ESCALATORS. In the event of a fire/emergency, follow the instructions of venue / AHCE staff &/or PA announcements 

If you are able to, please spread the word by liking/following these social media accounts:

By following, engaging & sharing content we can spread the word about the Conference

If you would like a graphic to use on your own social media page, here are some options below:

(Just select on the image you like, and click on the download icon in the top left corner)

SOCIALS

agedandhealthcareeducation.com.au | learning... to make a difference

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